Turning ideas into reality
Let's dive deep into your business and find those areas that need a little extra love. We'll figure out your goals, pinpoint the problem spots, and highlight your strengths. Then, together, we'll come up with a solid plan to level up your business and give it the recognition it truly deserves.
I have a network of professionals to assist with long-term needs, such as daily social media management, captivating marketing videos, branding enhancements, and impressive brochures and trade show materials. Consider it all covered!
Consultancy services
"Quality is the best business plan. Period." — John Lasseter
Discovery & Research
First, we kick back with a Discovery Phase, getting to know you and your vision. We'll check out your docs, explore priorities, and plan out the works. Then comes the Research phase, where we gather and analyze all the data, finding the best way to move forward with style and feasibility.
Concept &
Business model
Next up, we'll create a rad Curated Concept presentation, blending our industry expertise, research findings, and your vision. It's all about delivering a well-thought-out plan. With Financial Business Modelling, we'll test costs and outcomes in different scenarios, making sure we make killer business decisions. Let's rock this!
Design & Procurement
The Design Brief is key to nailing this project. It aligns the facilities with the concept, services, and guest journey, while meeting operational needs and ROI. We've got you covered on procuring all the cool stuff like specialist equipment, furniture, supplies, software, and killer spa and retail products.
Concept Development
In this phase, we're all about putting the pieces together. We'll coordinate, meet, and project manage to bring the concept, marketing, and operations in sync. We're crafting the service menu, training manuals, scripts, collaterals, standard operating procedures, and everything else needed for a smooth-running business.
Recruitment & Training
I team up with your recruitment experts to nail the job specs, talent search, and competency interviews. We'll customize training in service excellence, sales, reception, procedures, and treatment protocols. Your team will be well-prepped to deliver the ultimate guest experience.
Opening & Management
After months of meticulous planning, we finally reach the moment to physically launch our business. We unpack, install, spruce up the interior, arrange systems and software, train our awesome team, and coordinate all the nitty-gritty to guarantee a seamless opening and an unforgettable guest experience.
Why we should work together:
Ever think to yourself, “If only there were two of me...”Well, that's where I come in. I'm here to be your second self, your extra pair of hands, your additional time in the day.
What' my why? It's simple: to enable you to concentrate on what truly matters to you. By doing so, I aim to liberate you, allowing you to pursue your purpose that ignites your passion and drives you to jump out of bed each morning.
